Write your message
Volume 8, Issue 1 (Iranian Journal of Ergonomics 2020)                   Iran J Ergon 2020, 8(1): 56-65 | Back to browse issues page

XML Persian Abstract Print

Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

Sakhaie S, Asgari M, Borjali A, Mahmoodi A. Development and Exploring the Effectiveness of an Educational Package for Coping with the Occupational Stress of a Flight Crew. Iran J Ergon. 2020; 8 (1) :56-65
URL: http://journal.iehfs.ir/article-1-709-en.html
1- Department of Educational Science and Counselling, College of Psychology and Educational Sciences, Central Tehran Branch, Islamic Azad University, Tehran, Iran
2- Department of Psychometrics, College of Psychology and Educational Sciences, Allameh Tabatabai University, Tehran, Iran , drmasgari@atu.ac.ir
3- Department of Psychology, College of Psychology and Educational Sciences, Allameh Tabatabai University Tehran, Iran
4- Department of Educational Management, Faculty of Psychology and Social Sciences, Central Tehran Branch, Islamic Azad University, Tehran, Iran
Abstract:   (3136 Views)

Background and Objectives: Job stress is among the factors that affect job performance. The present study aimed at the developing and studying the effectiveness of an educational package to cope with the occupational stress of the flight crew.
Methods: The research method is mixed (qualitative & quantitative). The statistical population in the qualitative section consists of elites and informants in the field of coping strategies for the flight crew’s stress and seven people were selected by targeted sampling method. In the quantitative method, the statistical population included Mahan flight crew and forty people were selected through convenient sampling and they were randomly assigned into two experimental and control groups. The quasi-experimental method with an unbalanced control group was used. The Vandroff‌’s Job Stress Questionnaire was used for measuring the dependent variable. The data were analyzed by Multivariable Variance method and Independent t-test for differential scoring using SPSS 25 software.
Results: The results indicated that the educational package of coping with occupational stress led to the reduction of stress in the flight crew. The analysis of each occupational stress components showed that the training for coping with the occupational stress is effective for, Decision-making Power, job & time strain, role ambiguity, value deficiency, as well as social support from the manager and colleagues.
Conclusion: Thus, according to the effectiveness of the educational package for coping with occupational stress, it is recommended that this package be used in other airline companies and also by the psychologists and consultants who utilize occupational therapy for the occupational stress of the flight crew.

Full-Text [PDF 516 kb]   (3412 Downloads) |   |   Extended Abstract (HTML)  (339 Views)  

From among the four simulated scenarios, the fourth one, which is the increase in staff welfare parameters, had the most impact on reducing the burnout of Ardabil Regional Water Company employees.

Type of Study: Research | Subject: Other Cases
Received: 2020/04/25 | Accepted: 2020/06/27 | ePublished: 2020/06/27

1. Hon AH. Does job creativity requirement improve service performance? A multilevel analysis of work stress and service environment. International Journal of Hospitality Management. 2013 Dec 1;35:161-70. [DOI:10.1016/j.ijhm.2013.06.003]
2. Mesler R, Capobianco M. Psychosocial factors associated with job stress. Stress news. 2001;13(4):22-4. [Google Scholar]
3. Ford MT. Job-occupation misfit as an occupational stressor. Journal of Vocational Behavior. 2012 Apr 1;80(2):412-21. Hu HY, King B. Impacts of misbehaving air passengers on frontline employees: role stress and emotional labor. International Journal of Contemporary Hospitality Management. 2017 Jul 10.29(7): 1793-1831. [DOI:10.1108/IJCHM-09-2015-0457]
4. Rohollahi AA, Ahadmotlaghi E. Job stress among air traffic controllers. EBNESINA. 2014 May 10;16(1):79-80. [Google Scholar]
5. 6 Theorell T. Commentary triggered by the Individual Participant Data Meta-Analysis Consortium study of job strain and myocardial infarction risk. Scandinavian journal of work, environment & health. 2014 Jan 1:89-95. [DOI:10.5271/sjweh.3406] [PMID]
6. VOSOUGHI NA, ROHOLLAHI A, MOHAMAD HH. The effect of job stress on general health and job performance on air traffic controllers (atc). Iran Occupational Health.2016;13(1):47-57. [Google Scholar]
7. Omholt ML, Tveito TH, Ihlebæk C. Subjective health complaints, work-related stress and self-efficacy in Norwegian aircrew. Occupational Medicine. 2017 Mar 1;67(2):135-42. [DOI:10.1093/occmed/kqw127] [PMID]
8. Ahmadi K, Alireza K. Stress and job satisfaction among air force military pilots.2007;1;3(3):159-63. [DOI:10.3844/jssp.2007.159.163]
9. Maymand MM, Shakhsian F, Hosseiny FS. The effect of stress on flight performance. World Applied Sciences Journal. 2012;19(10):1381-7. [Google Scholar]
10. Socha V, Schlenker J, Kal'avksý P, Kutilek P, Socha L, Szabo S, Smrčka P. Effect of the change of flight, navigation and motor data visualization on psychophysiological state of pilots. In2015 IEEE 13th International Symposium on Applied Machine Intelligence and Informatics (SAMI) 2015 Jan 22 (pp. 339-344). IEEE. [DOI:10.1109/SAMI.2015.7061900]
11. Wilkinson S, Silverman D. 10 Focus Group Research. Qualitative research: Theory, method and practice. 2004; 25:177-99.
12. Alipour R. The study of job stress and effective factors on it, in firefighters of Tehran fire safety services organization (Doctoral dissertation, Thesis work in Medicine, Tehran University of Medical Sciences.(Persian)). [Google Scholar]
13. Ziapour A, Khatony A, Jafari F, Kianipour N. Evaluation of time management behaviors and its related factors in the senior nurse managers, Kermanshah-Iran. Glob J Health Sci. 2015;7(2):366-73. [DOI:10.5539/gjhs.v7n2p366] [PMID] [PMCID]
14. Niknami M, Dehghani F, Bouraki S, Kazem Nejad Leili E, Soleimani R. Strategies among Students of Guilan University of Medical Sciences. Journal of Holistic Nursing and Midwifery. 2014;10(4):62-8. [Article] [Google Scholar]
15. Ras R, Altaymer E. job stress, translated by G. Khajehpour. Industrial Management Institute Publications. 2002. [Google Scholar]
16. Basami A, CHizari M,Abbasi E.Relationship Between Job Characteristics and Job Burnout among Jihad-e Keshavarzi Organization Specialists in Kurdistan province. Agricultural Extension and Education Research.2015;7(4):27-42. [Google Scholar]
17. MacDonald LA, Deddens JA, Grajewski BA, Whelan EA, Hurrell JJ. Job stress among female flight attendants. Journal of occupational and environmental medicine. 2003 Jul 1;45(7):703-14. [DOI:10.1097/01.jom.0000071509.96740.dd] [PMID]
18. Irving AV. Occupational Stress and Law Enforcement Officer Significant Relationships (Doctoral dissertation, Northcentral University). [Article] [Google Scholar]
19. Ye XQ, Chen WQ, Lin JX, Wang RP, Zhang ZH, Yang X, Yu XQ. Effect of social support on psychological-stress-induced anxiety and depressive symptoms in patients receiving peritoneal dialysis. Journal of psychosomatic research. 2008 Aug 1;65(2):157-64. [DOI:10.1016/j.jpsychores.2008.04.007] [PMID]
20. Årestedt K, Saveman BI, Johansson P, Blomqvist K. Social support and its association with health-related quality of life among older patients with chronic heart failure. European Journal of Cardiovascular Nursing. 2013 Feb;12(1):69-77. [DOI:10.1177/1474515111432997] [PMID]
21. Lo R. A longitudinal study of perceived level of stress, coping and self‐esteem of undergraduate nursing students: an Australian case study. Journal of advanced nursing. 2002 Jul;39(2):119-26. [DOI:10.1046/j.1365-2648.2000.02251.x] [PMID]
22. Smith CS. Coping strategies of female victims of child abuse in treatment for substance abuse relapse: their advice to other women and healthcare professionals. Journal of Addictions Nursing. 2007 Jan 1;18(2):75-80. [DOI:10.1080/10884600701334929]
23. Chalk HM. Coping with multiple sclerosis: Coping strategies, personality, and cognitive appraisals as predictors of adjustment among multiple sclerosis patients (Doctoral dissertation, The Ohio State University). [Article] [Google Scholar]
24. Rasoli Z. Survey relationship job stress and burnout with rat productivity in helicopter pilots.. 2012; 10(2):133-137. [Google Scholar]
25. Hajiyousefi H, Asadi H, Jafari A. Work Stress among Flight Attendants; The Perspective of a Standard Sports Examination Designing as a Prerequisite to Flight License. International Research Journal of Applied and Basic Sciences. 2017;11(1):31-40. [Article] [Google Scholar]

Add your comments about this article : Your username or Email:

Send email to the article author

Rights and permissions
Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

© 2022 CC BY-NC 4.0 | Iranian Journal of Ergonomics

Designed & Developed by : Yektaweb |