Volume 4, Issue 2 (Journal of Ergonomics 2016)                   Iran J Ergon 2016, 4(2): 52-59 | Back to browse issues page


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Samadi Miarkolaei H, Samadi Miarkolaei H. The Effects of Job Stress on the Emersion of Employees' Organizational Citizenship Behavior in a Finance and Credit Institute in Mazandaran Province. Iran J Ergon. 2016; 4 (2) :52-59
URL: http://journal.iehfs.ir/article-1-275-en.html
Ph.D. Student of Public Administration, Young Researchers and Elite Club, Qaemshahr Branch, Islamic Azad University, Qaemshahr, Iran , hossein_samadi_M@yahoo.com
Abstract:   (8406 Views)

Introduction: Job stress is identified as imbalance between job needs and individual’s abilities and demands. Job stress has somatic, psychological and behavioral traumas, The main purpose of the present research was to investigate the effects of employees' job stress level on the emersion of organizational behavior amongst Mazandaran's SAMEN Finance and Credit Institute's subdivision employees.

Methods: In this correlation-descriptive study, 147 employees from SAMEN subdivisions of Mazandaran province were selected based on the census sampling method. Data were collected by using the job stress and organizational citizenship behavior standard questionnaire. Data were analyzed by the SPSS and LISREL software, and using descriptive statistics, Pearson’s correlation and Standard Error of the Mean (SEM).

Results: In the current study, there was a significant and inverse relationship between job stress and organizational citizenship behavior (R = -0.590, and P = 0.001). The results of structural equation modeling and path analysis showed that job stress and most of its components were good predictors of organizational citizenship behavior.

Conclusions: Recent research has demonstrated that job stress may increase employees-related problems. There is a relationship between job stress and organizational citizenship behavior, and attention to job stress level as a predictor of organizational citizenship behavior in employees is an essential issue.

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Type of Study: Research | Subject: General

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