Iranian Journal of Ergonomics

Background & Aim: The phenomenon of work-family conflict is important for individuals and organizations, because this conflict in organizations leads to important consequences such as job burnout, emotional burnout, reduced productivity and job performance, and reduced individual well-being. Based on this, the aim of the present study was to investigate the effect of work-family conflict on the emotional burnout of teachers in Qom city with the moderating role of perceived organizational support.

Method: The type of research was structural equation modeling and the statistical population included all teachers in Qom, 3864 people, of whom 390 were selected as a sample using the Cochran formula and stratified random sampling method. In this research, three questionnaires of work-family conflict, emotional burnout and perceived organizational support were used to collect data. Research data analysis was performed using SPSS version 26 and Smart Pls statistical software at descriptive (frequency, percentage, mean, standard deviation, skewness & kurtosis) and inferential levels (structural equation model).

Result: The path coefficient of the variables showed that work-family conflict on emotional burnout (Beta=0.625, t=19.45, P=0.000) had a positive & significant effect and perceived organizational support has a negative & significant effect on emotional burnout (Beta=0.127, t=-2.97; P=0.004) and the moderating role of organizational support was confirmed.

Conclusion: The results showed that organizational support can have a moderating role in the relationship between work-family conflict and burnout. Therefore, the more the individual and his/her environmental conditions can control work-family conflict and the more support the individual perceives from the organization, the less emotional burnout the individual will experience.