Objectives: Human resources are the most important capital and strategic factor in any organization, especially hospitals. Managers need to employ suitable strategies to decrease and remove job stressors to utilize this capital more effectively for enhancing the quality of hospital services. Reducing occupational plays a significant role in improving the morale and motivation among the hospital's human resources. In this research, management strategies were investigated to reduce occupational stress among human resources in Imam Reza Hospital, Zarandiya, Iran.
Methods: The current applied research was conducted based on the descriptive-analytical method. The data were collected using the field survey method. The statistical population of the research included all experts working at the Imam Reza Hospital. The samples (n=28) were selected using a snowball sampling method. The data collection tool in this research was a researcher-made matrix questionnaire in the context of the research problem. The data were analyzed by the Taxonomy technique.
Results: According to the data analysis based on the calculation of the importance coefficient of the research indicators, self-confidence with Wj = 28.1% and employee motivation and morale with Wj = 27.1% were identified as effective indicators, Moreover, based on the data analysis obtained in this research with the Taxonomy technique, among different management strategies to reduce job stress, strengthening the work environment by intimacy (confidence interval [CI]=0.469), transparency of job goals (transparency in roles and tasks, CI=5.521), and participatory management (CI=3.798) were prioritized.
Conclusion: Based on the results of this research, hospital managers need to develop and execute strategies focused on creating a more intimate work environment, transparent roles, and a collaborative management approach to alleviate employee occupational stress.
